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The Digital Transformation That Will Revolutionize Education
George Moakley
Feb 25, 2022

The Digital Transformation That Will Revolutionize Education

A revolution is coming

Every few years, technical innovations and market forces converge to revolutionize how we live and work. PCs. Smartphones and tablets. The Internet.


We hardly notice when these transitions begin. Once these revolutions gain momentum, we hardly remember life before them. New jobs are created; others eliminated. Iconic companies are founded; others dwindle or fail.


What’s driving the revolution?

The revolution is being driven by IoT, AI, ML, 5G, Edge Intelligence, and Visual Computing. But surviving and thriving during these transitions isn’t about understanding the technologies; it’s about understanding, and capitalizing on, the upheavals they fuel.


Trends

According to EDUCAUSE, 85% of IT experts believe digital transformation can improve student experience, 64% believe it can improve student retention, and 62% believe it can attract more students. 


According to Gartner, 13% of colleges and universities are already exploring digital transformation, 43% of education leaders believe improving online student experiences is one of their top priorities, and 59% of higher education CIOs expect significant business model changes due to digital transformation.


What does it mean?

We’re not talking about traditional IT applications.


We’re talking about the unrealized full potential of IoT, Edge Intelligence, AI, ML, 5G, and Visual Computing.


We’re talking about the next revolution in productivity, facilitated by ServiceNow offerings like CSM (Customer Service Management) and FSM (Field Service Management). 


Envisioning the future

Do you have disgruntled people waiting to talk to office staff? Imagine self-service systems allowing parents and other visitors to get what they need from a portal or kiosk, increasing their satisfaction and reducing office stress.


Do you have persistent complaints about missing or malfunctioning equipment? Imagine providing automated tools to make it easier to report and track problems, letting everyone focus on students.


Do you urgently search for missing assets, even expediting replacements? Imagine knowing where everything is rather than hoping people won’t forget to return things or update asset location records.


Do you dispatch technicians to address problems only to find, once they’ve figured out what’s wrong, that they don’t have the skills, tools, or parts? Imagine detecting problems as they happen, then ensuring the right technician is quickly dispatched with the right knowledge and the right tools and the right spare parts.


Are you confident your cafeteria perishables are adequately stocked and properly stored? Imagine your storage equipment instrumented to ensure safe storage and even warnings when thresholds are approached so you can avert spoilage.


Are you concerned with campus safety? Imagine smart cameras monitoring safety, detecting unauthorized people on campus, detecting escalating aggressive behaviors to enable early intervention, all while preserving everyone’s privacy.


What should you do?

We’re Volteo Digital, a ServiceNow Elite Partner and an industry leader in the productive application of these technologies and offerings.


We believe in strategic partnerships, helping our customers navigate this upheaval by building and implementing strategic roadmaps that lay a solid foundation, innovating when the time is right, future proofing every investment, and preparing for novel attack planes that expose other organizations as the industry develops best practices.


We’re looking forward to working with you.



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